Business VoIP Phone Systems

Voice over Internet Protocol (VoIP) offers an alternate option to traditional phone calls. This internet phone service transforms audio signals into digital data. Then, it transmits this data to the person on the other end of the call. They hear your audio the same way they would through traditional voice calls. Standard phone services transfer audio over copper lines. Meanwhile, VoIP uses the same form of communication used throughout the rest of the internet.

Business VoIP systems tend to cost less than traditional services, increasing your company's bottom line. Aegis IT Services helps businesses in the Harrisburg area install and use VoIP in their everyday operations. Discover the basics behind VoIP and how Aegis IT Services can assist.

Equipment Required for VoIP Calls

Standard phone calls require a traditional landline phone or cell phone. A landline phone sends audio over copper lines, while a cell phone uses cell towers to transmit your message. Otherwise, phone owners do not have many choices. VoIP opens up your options beyond traditional devices. You can make a VoIP call using equipment such as:

  • Traditional phone adapters: Newcomers to VoIP do not have to buy entirely new devices. You can use your regular landline phone to make VoIP calls if you use an adapter. These adapters connect the traditional phone's line to an internet connection. Some adapters have extra functions such as faxing and caller ID.
  • Hardware-based IP phone: A phone specially developed for VoIP looks like a standard landline phone, but it uses the internet instead of the traditional switched network. These phones often have extra capabilities, including power over ethernet, where the phone receives power from the ethernet cord instead of an A/C adapter.
  • Software-based IP phone: Software-based IP phones come in the form of a software client installed on a digital device. This application works on computers, tablets and cell phones. You can make and receive calls using the device's built-in audio equipment or with a headset attachment.
  • Dual-mode and Wi-Fi cell phones: Dual-mode cell phones have channels for cellular radio and wireless internet. Wi-Fi phones feature only a Wi-Fi channel. Since both device types have internet access, they can run VoIP software. Making a VoIP call with a cell phone works similarly to calling over the cellular network.

Depending on the device or program you choose, you can make calls between computers only or a computer and phone. If you have a VoIP phone number, you can use it on multiple devices. Your number doesn't change based on your location, so you can keep it if you or your business moves or travels.

VoIP From Aegis IT Services

You can find VoIP systems and devices from a wide range of providers. Each hardware, software and system offers different features and benefits. If you want to get the most out of your VoIP choice, call us at (717) 480-4750 for a free consultation. We will help you understand your options and how each solution will fit your needs.

Once you decide on a phone system, we can also assist with purchase and installation. We can determine the type of system you require for your business and install the necessary hardware and software.  Contact us today to receive a response within 24 hours.